Last updated June 3, 2026
This policy explains what information The Migraine Network LLC (“we,” “us,” or “The Migraine Network”) collects, how we use it, and the choices you have. It covers our website, the members’ community, the migraine tracker, and our shop. By using The Migraine Network you agree to this policy. If you do not agree, please do not use the service.
You must be at least 16 years old to create an account. We do not knowingly collect information from anyone under 16. If you believe a child under 16 has given us their information, email us and we will delete it.
Account and profile. Your name and email address (used to sign in), and anything you choose to add to your profile, such as a display name, pronouns, a short bio, and a photo.
Your migraine tracker (health information). If you use the tracker, we store the attacks you log, including pain level, dates and times, symptoms, pain locations, medications you take and whether they helped, how long attacks last, and any private notes you write. This is sensitive health information and we treat it with the highest level of care (see “Your health information” below).
Community activity. The posts, replies, reactions, and saved items you create in the community. You can choose to post anonymously; when you do, your name is hidden from other members.
Orders. If you buy from our shop, our payment and fulfillment partners process your order and shipping details. We receive a record of the order.
Email preferences. Whether you have asked to receive newsletters or reply notifications, so we can honor your choices.
Technical and usage information. Basic, privacy-respecting analytics about how the site is used, and standard security and server logs.
We use your information only to: run the community and the tracker for you; keep your account secure; send the emails you have asked for; process and ship orders; understand in aggregate how the service is used so we can improve it; and meet our legal obligations. For members in the EU and UK, our legal bases are your consent (for the tracker and for marketing emails), performing our contract with you (running your account), and our legitimate interest in keeping the service safe.
We never sell your personal information, and we never sell or share your tracker (health) information with anyone. We do not use your health information for advertising. If we ever offer an optional feature that uses any of your information for interest-based content, it will be strictly opt-in, clearly explained, and off unless you turn it on. We will never quietly change that.
We use a small set of trusted companies to operate the service. They may only process your information to provide their service to us, never for their own purposes:
We may also disclose information if required by law, or to protect the safety of our members. If someone posts content suggesting they are in crisis, a moderator may be alerted so we can share support resources.
The tracker is built to be private to you. Your logged attacks are stored so that only your own signed-in account can read them; other members and moderators cannot see them. The tracker is a personal record to help you understand patterns and have better conversations with your doctor. It is not a medical record, medical advice, or a diagnosis, and it is not a substitute for care from a qualified professional. Any “doctor summary” you create stays on your device unless you choose to print, save, or share it.
You are always in control of your information. From your account you can:
Depending on where you live, you may also have the right to correct your information, object to or restrict certain uses, withdraw consent, and lodge a complaint with your local data protection authority. To exercise any right, use the tools in your account or email us at deena@themigrainenetwork.com. We will not discriminate against you for exercising your rights.
We keep your information for as long as your account is active. When you delete your data or your account, we remove it from our live systems right away and from our backups within 30 days. If an account is inactive for 3 years, we will email you a warning and then delete it. Order and payment records are kept for about 7 years to meet tax and accounting laws. Security and email logs are kept only briefly and then deleted.
The Migraine Network is operated from the United States, and your information is stored on servers in the United States. If you access the service from outside the US, including the EU or UK, your information will be transferred to and processed in the US. Where required, we rely on recognized safeguards (such as Standard Contractual Clauses) for these transfers.
If you are in the European Economic Area or the United Kingdom, you may contact our data protection representatives on any matter relating to the processing of your personal data:
EU representative: [to be added once appointed]You also have the right to lodge a complaint with your local data protection supervisory authority.
We use cookies that are necessary to keep you signed in and the service secure. We use privacy-respecting analytics to understand, in aggregate, how the site is used. Where required by law, we will ask for your consent before using non-essential analytics, and you can decline.
Your information is encrypted in transit and at rest, access is tightly restricted, and the tracker is protected by database-level rules that limit every record to its owner. No system is perfectly secure, but we take the protection of your health information seriously and design for it.
If we make a meaningful change, we will update the date at the top of this page and, where appropriate, let you know in the app or by email. Your continued use after a change means you accept the updated policy.
Questions about your privacy, or want to exercise a right? Email us at deena@themigrainenetwork.com and we will help. You can also reach us by mail:
The Migraine Network LLC